Return Policy

Customer bliss is our anthem. Easy Wall Prints team determinedly endeavours to give you the best buy. We work hard to maintain our quality and delivery standards to offer a complete value-for-money package.
Our Wallpaper Order Return Policy highlights instances wherein a customer may look to return a purchased product and the necessary course of action thereafter.

Wallpaper return instances are illustrated below:

  • Receiving a damaged /tampered/ order packaging
  • Incorrect order specifications in terms of size/design

Return in Case of Damaged/ Tampered Packaging-

In case you receive a product that is damaged or has a tampered packaging, DO NOT accept it.
You may return the package to the courier executive. However, do take note of the following-

  • You need to intimate us via Email (info@easywallprints.com ) of the situation within 24 hours of receiving the product.
  • Send us pictures of the damages in your order within the specified time span.


Return in case of an Incorrect Order

In case you find that the delivered product is different from what you had ordered, or does    not match the specifications/ design/ size from the original order; kindly take note of the following:

  • Promptly inform us about the specification mis-match within 24 hours of receiving the order.  Send us an e-mail on info@easywallprints.com
  • Email us the photo of the discrepancy that has been identified in your order within 24 hours
  • Return the order to us in its original shipping package within 5 working days

Please Note:  In case a customer is returning a product to us, we strongly recommend a safe and sturdy packaging to ensure the product is received by us in a good condition.

If you have any queries on our Return Policy, do get in touch with us at  +919810512915 or write to us at info@easywallprints.com
 

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