Order Cancellation Policy

Easy Wall Prints acknowledges situations which may call for cancellation of a product order either from our side or from the customer’s end. While we take care to execute each product order request with supreme care and attention, our Wallpaper order cancellation policy is designed for our buyer’s support.  We examine the cancellation requests from both buyer and seller’s perspective respectively.

Order Cancellation by Easy Wall Prints:

In cases where Easy Wall Prints is not in a position to accept certain product orders, the company reserves the sole right to cancel or refuse the order and intimate a customer within 72hours.

This could happen under the following scenarios-

  • Errors or discrepancies in pricing or product information.
  • Inadequate product quantities available for purchase.
  • Inappropriate printing request for illegal images or the ones that contain nudity or porn.
  • Fraud related issues by Credit/Debit card identified by our team.

Easy Wall Prints works to deliver clean safe transactions and avoid any form of scam. We necessitate additional information verifications before accepting orders to avoid any sort of inconvenience or fraud. We contact our customers through phone/mail in case of an order cancellation or to seek additional information. For orders that have been cancelled from our end after your credit card has been charged, the amount will be returned to your account.

Order Cancellation by the Customer:

  • Customer cannot cancel order as it is a Customized product.
  • As stated, we function on Print-On-Demand model where each and every order is taken, processed and dispatched with extreme care and consideration; we do not offer the provision to cancel an order once the payment has been made
  • We would appreciate if the customer adheres to the decision made by Easy Wall Prints regarding cancellation of a certain order

If you still have any queries on our Order Cancellation Policy, do get in touch with us at +919810512915 or write to us at info@easywallprints.com

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